Making an Appointment & What to Expect
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Making an Appointment
If you would like to set up an appointment with one of our therapists, please call our main number at 920-214-5844. Since we are a three person clinic, you will most likely reach our confidential voicemail. Please leave your name, number, and best time to reach you and one of our providers will contact you to schedule an intake appointment. You are welcome to send an email message as well to info@scenichopecounseling.org.
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Next Step
Once you have been in contact with Scenic Hope, you will then receive an email with a link to the client portal. The client portal will allow you to enter your personal information for your electronic medical record. We use Simple Practice - a HIPAA compliant platform. The initial link from the email will also include the intake paperwork (i.e. privacy practices, billing procedures, and informed consent). It is helpful to have these completed prior to the first appointment - however we encourage you to wait or call us if you have any questions about these forms.
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Intake - First Session(s)
Typically these are 60-90mins, but sometimes can also have an additional 60-90 minutes if you and your provider feel there is more information needed to be covered.
We will review our informed consent and other important policies.
This is the session where you let us know what is happening and background information on you and your family to help us have a good understanding of how we can best help. We will also work together to create a treatment plan that fits your needs. Sometimes assessments will also be completed to help determine direction of care.
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Follow Up Sessions
Typically between 45-60 minutes
These sessions focus on developing the therapeutic relationship and working towards your goals. We will work together to identify what you'd like to focus on that day, and use treatment strategies that will help you achieve your therapeutic goals.
Periodically (usually every 90 days) we will review the treatment plan to update progress and make sure you are getting what you need out of counseling services. You can always adjust the plan as well to fit your needs.
Frequently Asked Questions
FAQs
How long will I be in counseling? How many sessions should I expect?
This is dependent on a few factors, such as duration and intensity of symptoms and/or environmental stressors. It also depends on how often you are able to incorporate the tools or information discussed during sessions into your daily life.
If my child is attending counseling, who can bring my child to his/her appointments?
We encourage parents to bring their children as kids often need parent involvement for best results. However, we understand sometimes work or other obligations make this difficult. When this happens, another adult may bring your child only after you have discussed this with your therapist and have signed a release of information. The release of information is a form that grants permission for us to acknowledge to the person bringing the child that your child is in counseling services and so that the counselor can talk to them if the situation warrants.
What are releases of information and who do I need to sign them for?
Releases of Information (ROIs) are signed by you (the client) or a minor’s parent/guardian to grant permission for an exchange of information. This could be for someone to schedule appointments, bring you to appointments, be a part of appointments, or receive information from us. They grant us permission to request information from other important people in your life or the minor’s life to provide the best care possible.
Common people to sign an ROI for include:
Step parents, grandparents, schools, and doctors.
ROIs can be revoked at any time, you just have to tell us. In the case of a minor client, typically the release is valid until your child turns 18 or if you specify a different date. For adults, ROIs are typically valid for one year.